Driving digital transformation through design-led strategy, project management and systems thinking.

Processed with VSCO with hb1 preset

Design strategist passionate about bridging the gap between design, business and tehnology. My expertise is in driving digital transformation across government, financial services, and corporate sectors by helping clients transform complex workflows into impactful design solutions. Over the years, I have successfully established a design system from the ground up for a state bank and mentored multiple product streams to build a case management system for the judicial landscape.

Aside from my current responsibilities, I am experimenting with alternative creative mediums while maintaining strategic leadership as an ex-president of my alma mater's alumni association. 

Full resume available upon request.

Restorative  |  Positivity  |  Futuristic  |  Empathy  |  Includer

Brands I've worked with

BEAUTY
AmorePacific
COMMUNICATION
Singtel
Discovery Channel
FINANCIAL SERVICES
Visa Inc.
UOB
Krungthai Bank
Siam Commercial Bank
GOVERNMENT
National Volunteer & Philanthropy Centre
Ministry of Law
TRAVEL & TOURISM
Changi Airport Group
Resort World Singapore
OIL & GAS
Exxon Mobil
Petronas

Experience

Sabbatical

2025 - Present

Senior User Experience Consultant

2022 - 2024

Senior Product Designer, Bybit

2021 - 2022

Visual Designer, Accenture

2018 - 2021

Digital Designer, Proximity

2016 - 2018

UI Designer, Unifide

2014 - 2015 

Graphic Designer, Supermarket Creatives

2013 - 2014

Professional Scrum Master™ I (PSM I), Scrum.org
2024

Front-end Web Development Course, General Assembly
2016

Design Communications,
Orita Sinclair
2011

© 2025 Karen Luana and respective brands.